| Company: | Delta Management
Bedford, MA |
| Job Location: |
Bedford - Hillsborough County
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| Employment Type: | Full Time |
| Department: | Collections |
| Salary Range: | $10-$12/hr plus monthly commission program and additional bonus and incentive program |
| Benefits: | Health, 401k, dental, long/short term disability, monthly bonus program |
Description: |
Delta is growing!
Are you looking to join growing company that has continued to flourish through the economic downturn? Are you self-motivated and driven to succeed? If so, then Delta is the company for you!
We opened our 2nd collections center in Bedford, NH in August of 2010 and have been working to fill up our call center since then. We have continued to grow throughout the recession and have openings left in our Bedford office.
Candidates must be able to commit to the shift schedule and satisfactorily complete a background check, drug test and credit screening.
Schedule is as follows:
Monday-Friday
3 days 8am-5pm
2 days 12pm-9pm
2 Saturdays a month (1/2 day Friday, 1/2 day Saturday)
Bilingual (Spanish) candidates a plus!
Successful candidates will have a track record of hard work and dedication to achieving their goals. Base pay is $10-$13/hr based on experience and department with commissions each month based on achievement of goals. Along with monthly (generous) commissions, additional monthly, quarterly and yearly incentives and contests are offered!
Delta is growing and we are always looking for top talent to staff our offices. We are proud to say we have experienced solid growth and are looking for career minded individuals to help us expand even further!
At Delta Management, we strive to create an environment that focuses on and promotes individual achievement. Our supervisory staff is committed to helping you achieve your goals through individual and group training and coaching sessions along with daily, weekly and monthly bonus and commission programs. Our management team is committed to the overall success of our company and its employees.
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Duties: |
| The basic functions of the Collections Specialist are to; learn and strictly adhere to the Fair Debt Collection Practices Act (FDCPA) and maintain compliance with regulations throughout employment; learn and be continually familiar with the programs offered by American Student Assistance to borrowers of student loans; process accounts assigned to them accurately and with special care given by Delta Management; attempt to locate borrowers information through skiptracing techniques; maintain the highest level of accuracy and detail when documenting accounts and communicating with borrowers; collect balances and, if borrower is unable to make payment in full, obtain detailed information on the borrower and find a program suitable for both the borrower and Delta Management’ maintain and meet projected monthly goals as set by Delta Management’ accurately complete all forms and documentation as necessary; thoroughly document true and accurate records of all collection activity and skiptrace activity in Beyond database. |
Qualifications: |
• 1-5 years previous collection of customer service experience
• No criminal record and ability to submit to drug, background and credit screenings
• Applicant in good standing with Federal Student Loans
• High School Diploma or equivalent
Ability to commit to shift hours:
Monday-Friday
3 days: 8am-5pm
2 days: 12pm-9pm
2 Saturdays a month (1/2 day Friday, 1/2 day Saturday)
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